Resources for the team doing the switch.
Guides, security detail, developer notes and answers, written for operations, IT and support leads.
Guides
Practical reading on moving and running your phones.
- Switching guide
The week-by-week plan for moving your numbers, what to gather and what callers experience.
- Write the rules before you switch on an AI receptionist
The receptionist is only as safe as the rules you give it. Decide what it can settle alone, what goes to a person, and what that person sees.
- Why a callback beats a long hold
Offering to call back at the front of the line gives callers their time back and keeps your queue honest. Here is how to set it up well.
- Moving your business numbers to a new provider without missing calls
Porting is paperwork followed by a short cutover. Gather the right details, pick a quiet window, and test before anyone notices a change.
- All posts on the blog
9 practical notes on running business phones.
Security and compliance
The controls your IT and compliance teams ask about first, and where each one is explained.
- Security overview
Payment-safe recording, company sign-in and signed webhooks.
Developers
REST, signed webhooks and in-app calling, all on the same platform as the phones.
- Developer API
What the API covers and the call events your endpoint receives.
- Designing a webhook consumer that does not drop call events
Verify each event, acknowledge it, queue it and make processing safe to repeat.
Answers
Short answers to the questions teams ask before switching.
- Frequently asked questions
Numbers, desk phones, the AI receptionist, recording, the API and how to reach us.
Talk to us
Questions about your own setup are best answered against your own call flows.
- Contact us
Send a note and the team that would set Tizbo up will reply.
- +1 (858) 544-6284
- info@tizbo.com
Talk to the team that will set it up.
Bring your current call flows and we will walk through them using your own numbers.